---
title: Vanderbilt Online Engineering | Terms of Use
description: Students who have complaints that have not been resolved through contact with the University may contact the appropriate office in the student’s state.
---

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# Student Complaint Contact Information by State

Students who have complaints that have not been resolved through contact with the University may seek advisement from the appropriate office in the student’s state of residence, listed below.

*Note:* This list includes contact information for all 50 states, the District of Columbia, and the U.S. territories and should not be construed as informative of what agencies regulate the institution or in what states the institution is authorized to operate. States, through the relevant agencies or Attorneys General Offices will accept complaints regardless of whether an institution is authorized to operate in that state. Also, the University does not maintain the state and territory websites, and information may change without the University’s knowledge.

- Alabama
  
  [Alabama Community College System](https://www.accs.edu/about-accs/private-school-licensure/complaints/)  
  Attn: Division of Academic and Student Affairs  
  PO Box 302130  
  Montgomery, AL 36130-2130  
  Phone: 334-293-4500
- Alaska
  
  [Alaska Commission on Postsecondary Education](https://acpe.alaska.gov/ConsumerProtection)  
  PO Box 110505,  
  Juneau, Alaska 99811-0505  
  Phone: 907-465-6741
- Arizona
  
  [Arizona State Board for Private Postsecondary Education](https://ppse.az.gov/complaint)
  
  1740 W. Adams St., Suite 3008  
  Phoenix, AZ 85007  
  Phone: 602-542-5709
- Arkansas
  
  [Arkansas Division of Higher EducationExternal link:open\_in\_new](https://www.adhe.edu/institutions/academic-affairs/institutional-certification-advisory-committee/grievance-form)  
  423 Main St., Suite 400  
  Little Rock, AR 72201-3818  
  Phone: 501-371-2000
- California
  
  [California Department of Consumer Affairs](https://www.dca.ca.gov/consumers/complaints/oos_students.shtml)  
  Consumer Information Center  
  1625 North Market Blvd., Suite N-112  
  Sacramento, CA 95834  
  Phone: 833-942-1120
- Colorado
  
  [Colorado Department of Higher Education](https://highered.colorado.gov/filing-student-complaint)  
  Commission on Higher Education  
  1600 Broadway, Suite 2200  
  Denver, CO 80202  
  Phone: 303-862-3001
- Connecticut
  
  [Connecticut Office of Higher Education](https://www.ctohe.org/StudentComplaints.shtml)  
  450 Columbus Blvd., Suite 707  
  Hartford, CT 06103-1841  
  Phone: 860-947-1800
- Delaware
  
  [Delaware Department of Education](https://www.doe.k12.de.us/)  
  The Townsend Building  
  401 Federal St., Suite 2  
  Dover, DE 19901-3639  
  Phone: 302-735-4000
- Florida
  
  [Florida Department of Education](http://www.fldoe.org/policy/cie/file-a-complaint.stml)  
  Commission for Independent Education  
  325 W. Gaines St., Suite 1414  
  Tallahassee, Florida 32399-0400  
  Phone: 850-245-0505
- Georgia
  
  [Georgia Nonpublic Postsecondary Education Commission](https://gnpec.georgia.gov/student-resources/student-complaints)  
  2082 E. Exchange Pl., Suite 220  
  Tucker, GA 30084  
  Phone: 770-414-3300
- Hawaii
  
  [Business Registration Division of the Hawaii Department of Commerce and Consumer Affairs](http://cca.hawaii.gov/breg/)  
  PO Box 40  
  Honolulu, HI 96810  
  Phone: 808-586-2727
- Idaho
  
  [Idaho State Board of Education](https://boardofed.idaho.gov/higher-education-private/private-colleges-degree-granting/student-complaint-procedures/)  
  State Authorization Program Manager  
  PO Box 83720  
  Boise, ID 83720-0037  
  Phone: 208-332-1587
- Illinois
  
  [Illinois Board of Higher Education](http://complaints.ibhe.org/default.aspx)  
  1 N. Old State Capitol Plaza, Suite 333  
  Springfield, IL 62701-1377  
  Phone: 217-782-2551
- Indiana
  
  [Board for Proprietary Education Indiana Commission for Higher Education](https://www.in.gov/che/student-complaints/)  
  101 W. Ohio St., Suite 300  
  Indianapolis, IN 46204  
  Phone: 317-464-4400
- Iowa
  
  [Iowa College Student Aid Commission](https://www.iowacollegeaid.gov/StudentComplaintForm)  
  475 SW Fifth St., Suite D  
  Des Moines, IA 50309  
  Phone: 877-272-4456
- Kansas
  
  [The Kansas Board of Regents](https://www.kansasregents.org/academic_affairs/private_out_of_state/complaint_process)  
  1000 SW Jackson St., Suite 520  
  Topeka, KS 66612-4240  
  Phone: 785-430-4240
- Kentucky
  
  [Kentucky Council on Postsecondary Education](http://cpe.ky.gov/campuses/consumer_complaint.html)  
  100 Airport Rd.  
  Frankfort, KY 40601  
  Phone: 502-573-1555
- Louisiana
  
  [State of Louisiana Board of Regents](https://regents.la.gov/students-parents/student-complaint-process/)  
  1201 N. Third St., Suite 6-200  
  Baton Rouge, LA 70802  
  Phone: 225-342-4253
  
  Louisiana Alternate Contact:
  
  Office of the Attorney General  
  Consumer Protection Section  
  P.O. Box 94005  
  Baton Rouge, LA 70804-9005  
  Phone: 225-326-6464 or 800-351-4889
- Maine
  
  [Maine Department of Education](https://www.maine.gov/doe/learning/highered/sara)  
  23 State House Station  
  Augusta, ME 04333-0023  
  Phone: 207-624-6600
- Maryland
  
  [Maryland Higher Education Commission](https://mhec.maryland.gov/Pages/default.aspx)  
  6 N. Liberty St., 10th Floor  
  Baltimore, MD 21201  
  Phone: 410-767-3301
  
  Maryland Alternate Contact:
  
  [Maryland Office of the Attorney General](https://www.marylandattorneygeneral.gov/)  
  200 St. Paul Place  
  Baltimore, MD 21202  
  Phone: 410-576-6300 or 888-743-0023
- Massachusetts
  
  [Massachusetts Department of Higher Education](https://www.mass.edu/home.asp)  
  One Ashburton Place, Suite 1401  
  Boston, MA 02108-1696  
  Phone: 617-994-6950
- Michigan
  
  [Michigan Department of Education](https://www.michigan.gov/mde)  
  PO Box 30008  
  Lansing, MI 48909  
  Phone: 517-373-9235
- Minnesota
  
  [Minnesota Office of Higher Education](https://www.ohe.state.mn.us/)  
  1450 Energy Park Dr., Suite 350  
  St. Paul, MN 55108  
  Phone: 651-259-3975 or 800-657-3866
- Mississippi
  
  [Mississippi Commission on College Accreditation](http://www.mississippi.edu/mcca/student_complaint_process.asp)  
  3825 Ridgewood Rd.  
  Jackson, MS 39211  
  Phone: 601-432-6372
- Missouri
  
  [Missouri Department of Higher Education & Workforce Development](https://web.archive.org/web/20220117031820/https://dhewd.mo.gov/cbhe/)  
  301 W. High St.  
  Jefferson City, MO 65101  
  Phone: 573-751-2361
- Montana
  
  [Montana University System Office of the Commissioner of Higher Education](https://mus.edu/MUS-Statement-of-Complaint-Process.html)  
  560 N. Park Ave.  
  PO Box 203201  
  Helena, MT 59620-3201  
  Phone: 406-449-9124
- Nebraska
  
  [Nebraska Coordinating Commission for Postsecondary Education](https://ccpe.nebraska.gov/student-complaints-against-postsecondary-institutions)  
  ATTN: Complaints  
  PO Box 95005  
  Lincoln, NE 68509-5005  
  Phone: 402-471-2847
- Nevada
  
  [Nevada Commission on Postsecondary Education](https://cpe.nv.gov/Students/Students_Home/)  
  2800 E. St. Louis Avenue  
  Las Vegas, NV 89104  
  Phone: 702-486-7330
- New Hampshire
  
  [New Hampshire Department of Education](https://my.doe.nh.gov/ESSWEB/HigherEducation/Complaint.aspx)  
  101 Pleasant Street  
  Concord, NH 03301-3494  
  Phone: 603-271-3494
- New Jersey
  
  [New Jersey Office of the Secretary of Higher Education](https://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml)  
  ATTN: Complaints  
  P.O. Box 542  
  Trenton, New Jersey 08625-0542  
  Phone: 609-292-4310
- New Mexico
  
  [New Mexico Higher Education Department](https://hed.state.nm.us/students-parents/student-complaints)  
  2044 Galisteo St., Suite 4  
  Santa Fe, NM 87505-2100  
  Phone: 505-476-8400
- New York
  
  [New York State Education Department](http://www.nysed.gov/college-university-evaluation/filing-complaint-about-college-or-university)  
  Office of College and University Evaluation  
  89 Washington Avenue  
  EBA Room 960  
  Albany, New York 12234  
  Phone: 518-486-3633
- North Carolina
  
  [North Carolina Post-Secondary Education Complaints](https://www.northcarolina.edu/post-secondary-education-complaints/)  
  910 Raleigh Road  
  Chapel Hill, NC 27514  
  Phone: 919-962-4558
  
  North Carolina Alternate Contact:
  
  [North Carolina Department of Justice](https://ncdoj.gov/file-a-complaint/)  
  Consumer Protection Division  
  Attorney General’s Office  
  Mail Service Center 9001  
  Raleigh, NC 27699-9001  
  Phone: 877-566-7226 or 919-716-6000 (En Español 919-716-0058)
- North Dakota
  
  [North Dakota University System](https://ndus.edu/state-authorization-sara/)  
  Core Technology Services  
  2000 44th St. SW, Suite 301  
  Fargo, ND 58103
- Ohio
  
  [Ohio Department of Higher Education](https://www.ohiohighered.org/students/complaints)  
  25 South Front Street  
  Columbus, OH 43215  
  Phone: 614-728-3095
- Oklahoma
  
  [Oklahoma State Regents for Higher Education](https://www.okhighered.org/current-college-students/complaints.shtml)  
  655 Research Pkwy, Suite 200  
  Oklahoma City, OK 73104-3603  
  Phone: 405-225-9100 or 405-225-9142
- Oregon
  
  [Oregon Higher Education Coordinating Commission](https://www.oregon.gov/highered/about/Pages/complaints.aspx)  
  3225 25th Street SE  
  Salem, Oregon 97302  
  Phone: 503-947-2448
- Pennsylvania
  
  [Pennsylvania Department of Education](https://www.education.pa.gov/Educators/Misconduct/Pages/File-A-Complaint.aspx)  
  Office of Chief Counsel  
  333 Market Street, 9th Floor  
  Harrisburg, PA 17126-0333  
  Phone: 717-783-6788
- Puerto Rico
  
  [Puerto Rico Departamento de Estado](http://www.agencias.pr.gov/agencias/cepr/inicio/Pages/default.aspx)  
  Consejo de Educacion Superior de Puerto Rico/  
  Puerto Rico Council on Higher Ed.  
  PO BOX 9023271  
  San Juan, PR 00902-3271  
  Phone: 787-722-2121
- Rhode Island
  
  [Rhode Island Office of the Postsecondary Education Commission](https://www.riopc.edu/page/student_complaint/)  
  560 Jefferson Blvd.  
  Warwick, RI 02886-1304  
  Phone: 401-736-1100
- South Carolina
  
  [South Carolina Commission on Higher Education](https://www.che.sc.gov/)  
  1122 Lady Street Suite 300  
  Columbia, SC 29201  
  Phone: 803-737-3918
- South Dakota
  
  [South Dakota Board of Regents](https://www.sdbor.edu/administrative-offices/academics/SD-SARA/Pages/default.aspx)  
  306 East Capitol Ave Suite 200  
  Pierre, SD 57501  
  Phone: 605-773-3455
- Tennessee
  
  [Tennessee Higher Education Commission & Student Assistance Corporation](https://www.tn.gov/thec/bureaus/student-aid-and-compliance/postsecondary-state-authorization/request-for-complaint-review.html)  
  Parkway Towers, Suite 1900  
  404 James Robertson Pkwy  
  Nashville, TN 37243-0830  
  Phone: 615-741-5293 or 615-253-8857
- Texas
  
  [Texas Workforce Commission](https://www.twc.texas.gov/jobseekers/career-schools-colleges-students#howToSubmitAComplaintAgainstASchool)  
  Career Schools and Colleges-Rm 226-T  
  101 East 15th Street  
  Austin, TX 78778-0001  
  Phone: 512-936-3100
  
  Texas Alternate Contact #1:
  
  [Texas Higher Education Coordinating Board](https://www.highered.texas.gov/links/student-complaints/)  
  Office of General Counsel  
  P.O. Box 12788  
  Austin, TX 78711-2788  
  Phone: 512-427-6101
  
  Texas Alternate Contact #2:
  
  [Texas Office of the Attorney General](http://txoag.force.com/CPDOnlineForm)  
  Consumer Protection Division  
  P.O. Box 12548  
  Austin, TX 78711-2548
  
   
- Utah
  
  [Utah System of Higher Education State Board of Regents](https://ushe.edu/office-of-commissioner/state-authorization-ut-sara/sara-complaint-form/)  
  60 South 400 West  
  Salt Lake City, UT 84101-1284  
  Phone: 801-321-7200 or 1-800-418-8757
- Vermont
  
  [Vermont Agency of Education](https://education.vermont.gov/documents/postsecondary-program-complaint-resolution)  
  219 North Main St., Suite 402  
  Barre, VT 05641  
  Phone: 802-479-1030
  
  Vermont Alternate Contact:
  
  [Vermont Attorney General’s Office](https://ago.vermont.gov/)  
  109 State Street  
  Montpelier, VT 05609-1001  
  Phone: 802-828-3171
- Virginia
  
  [State Council of Higher Education for Virginia](https://www.schev.edu/index/students-and-parents/resources/student-complaints)  
  James Monroe Building  
  101 N. 14th St., 10th Floor  
  Richmond, VA 23219  
  Phone: 804-225-2600
- Washington
  
  [Washington Student Achievement Council](https://wsac.wa.gov/student-complaints)  
  917 Lakeridge Way SW  
  Olympia, WA 98502  
  Phone: 360-753-7625
- Washington, D.C.
  
  [Office of the State Superintendent of Education](https://osse.dc.gov/service/specialized-education-state-complaints)  
  Higher Education Licensure Commission  
  1050 First St. NE  
  Washington, DC 20002  
  Phone: 202-724-7860
- West Virginia
  
  [West Virginia Higher Education Policy Commission](https://www.wvhepc.edu/)  
  1018 Kanawha Boulevard East, Suite 700  
  Charleston, WV 25301  
  Phone: 304-558-2101
- Wisconsin
  
  [Wisconsin Department of Safety and Professional Services](https://dsps.wi.gov/Pages/Programs/EducationalApproval/Student.aspx)  
  Educational Approval Program  
  P.O. Box 8366  
  Madison, WI 53708-8366  
  Phone: 608-266-1996
- Wyoming
  
  [Wyoming Department of Education](https://edu.wyoming.gov/blog/2018/12/06/student-complaint-form/)  
  122 W. 25th St., Suite E200  
  Cheyenne, WY 82002  
  Phone: 307-777-7675
- American Samoa
  
  [American Samoa Office of Protection & Advocacy](https://www.americansamoa.gov/departments)  
  Attn: Dr. Peter Tinitali  
  Executive Office Building  
  Pago Pago, American Samoa 96799  
  Phone: 684-699-2441
- Guam
  
  [Guam Office of Attorney General](https://www.guamattorneygeneral.com/)  
  287 W O’Brien Dr.  
  Hagatna, Guam 96910  
  Phone: 671-475-3324
- Northern Mariana Islands
  
  [State Higher Education Agency, Northern Marianas College](https://www2.ed.gov/about/contacts/state/mp.html)  
  POB 501250  
  Saipan MP 96950-1250
  
  Northern Mariana Islands Alternate Contact:
  
  [Northern Mariana Islands Office of the Attorney General](https://www.cnmioag.org/)  
  Juan A Sablan Memorial Bldg.  
  Capital Hill  
  Caller Box 10007, Saipan, MP 96950  
  Phone: 670-234-5498
- US Virgin Islands
  
  [Government of the U.S. Virgin Islands](https://dlca.vi.gov/)  
  Department of Licensing and Consumer Affairs  
  Golden Rock Shopping Center,  
  3000 Estate Golden Rock, Suite 9, St. Croix, VI 00820  
  Phone: 340-713-2754

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